At Manwatch, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Return & Refund Policy below, which outlines the process for returning items and requesting refunds.

1. Eligibility for Returns

You may request a return or refund for the following reasons:

• Defective or Damaged Items: If your item arrives with a defect or is damaged during shipping, please contact us within 7 days of receiving the item.

• Incorrect Product: If you received the wrong product, please notify us within 7 days of receiving your order.

• Order Not Delivered: If your order has not arrived within the estimated delivery time, please reach out to us for assistance.

• Order Cancellation: If you wish to cancel your order after it has been placed, please contact us as soon as possible. If the order has not yet been processed or shipped, we will issue a full refund.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email our support team at support@manwatch.store with your order number and reason for the return.

2. Return Authorization: We will review your request and provide you with a Return Authorization (RA) number and return instructions.

3. Prepare the Item for Return: Ensure that the item is in its original condition, including all packaging, tags, and accessories.

4. Shipping the Item Back: Ship the item to the address provided in the return instructions. Please use a trackable shipping method to ensure the item is safely returned.

5. Return Confirmation: Once we receive the returned item, we will inspect it and confirm its condition.

3. Refund Process

Refunds will be processed based on the reason for return:

• Defective or Damaged Items: If the item is deemed defective or damaged, a full refund will be issued, including the original shipping cost.

• Incorrect Product: If the wrong item was sent, a full refund will be provided, including shipping costs.

• Order Not Delivered: If an order does not arrive within the estimated delivery time, we will investigate the matter and either issue a refund or send a replacement.

• Order Cancellation: If you cancel your order before it has been processed, a full refund will be issued immediately.

4. Refund Timing

Refunds will be processed within 5-10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method used during the purchase.

5. Non-Returnable Items

Please note that certain items may not be eligible for return, including:

• Items that have been worn or used.

• Customized or personalized products.

6. Questions or Concerns

If you have any questions or concerns regarding our Return & Refund Policy, please do not hesitate to contact us at support@manwatch.store. Our customer service team is here to help ensure your satisfaction.

Thank you for choosing Manwatch! We appreciate your business and are committed to providing you with the best possible service.